Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola uzamknutá a archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

When I try to log on to gmail IMAP account, I can't get past the screen that asks for my email address.

  • 2 odpovede
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Wayne Mery

Shiloh58
Shiloh58
more options

This just started today. I have a IMAP gmail account using my own domain. When I launch Thunderbird a dialog window pops up that is prefilled with my email address and a blue 'NEXT' button. I have been setting up accounts regularly and have seen this screen many times. I click on the 'NEXT' button and nothing happens. My other email account works just fine. That one is a Zoho account.

This just started today. I have a IMAP gmail account using my own domain. When I launch Thunderbird a dialog window pops up that is prefilled with my email address and a blue 'NEXT' button. I have been setting up accounts regularly and have seen this screen many times. I click on the 'NEXT' button and nothing happens. My other email account works just fine. That one is a Zoho account.

Všetky odpovede (2)

christ1
christ1
  • Top 25 Contributor
more options

What version of Thunderbird are you running?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Probably the old version. 52.2.1 should not have this issue. If it does, please file a new support request