Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Please note that newer versions of Firefox require you go through a series of steps to activate the Flash Player.

  • 2 odpovede
  • 7 má tento problém
  • 5 zobrazení
  • Posledná odpoveď od Rtippitt

Rtippitt
Rtippitt
more options

After updating Firefox to version 55, I get this message "Please note that newer versions of Firefox require you go through a series of steps to activate the Flash Player" when trying to open Cookie Jam on Facebook. I updated Adobe flash player and still get the same note. Game recommends changing to Chrome which I do not want to do. Please help. Should I uninstall Firefox update? What are the series of steps I must take that the page is suggesting?

After updating Firefox to version 55, I get this message "Please note that newer versions of Firefox require you go through a series of steps to activate the Flash Player" when trying to open Cookie Jam on Facebook. I updated Adobe flash player and still get the same note. Game recommends changing to Chrome which I do not want to do. Please help. Should I uninstall Firefox update? What are the series of steps I must take that the page is suggesting?

Všetky odpovede (2)

jayelbe
jayelbe
more options

Hi Rtippitt,

Sorry to hear you're having problems. There seems to be a problem with the cookie jam game not being coded correctly.

You can get around this by following these steps:

  1. Right click on the "please note..." message and then click This Frame > Show Only This Frame
  2. Once the page has reloaded, look for a shield icon near the top-left of the screen (it will be just to the right of the back button). If you see the shield, click it, then click Disable Tracking Protection for this Site.
  3. Nearly there! You'll see a grey box where the game should be, with a message: "This site uses a plugin which may slow Firefox". Click the grey box and then click Allow Now.
Rtippitt
Rtippitt Autor otázky
more options

Thanks for the assistance jayelbe. I was able to perform #1 as you stated above but there was no shield to perform the other steps. I was able to play the game after clicking on "show on the frame" though. Should I try to do anything else or should it be ok to play the game as is?

Upravil(a) Rtippitt dňa