Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Why have my incoming e-mails stopped being downloaded onto my computer? How can I correct this ?

  • 3 odpovede
  • 3 majú tento problém
  • 3 zobrazenia
  • Posledná odpoveď od Arthurgoodman

Arthurgoodman
Arthurgoodman
more options

Yesterday, my e-mails stopped being downloaded onto my computer from my ISP's server. E-mails are still coming onto the server. I have been using Thunderbird for three years and never had this problem before. I use Virgin cable and use POP3 for incoming e-mails. My POP3 and SMPT settings are correct.

Virgin tech support couldn't solve the problem. They installed Opera e-mail for me and the downloading onto that works.

I want to keep using Thunderbird. Can someone tell me what has caused the problem and how to solve it ?

Thank you, Arthur Goodman

Yesterday, my e-mails stopped being downloaded onto my computer from my ISP's server. E-mails are still coming onto the server. I have been using Thunderbird for three years and never had this problem before. I use Virgin cable and use POP3 for incoming e-mails. My POP3 and SMPT settings are correct. Virgin tech support couldn't solve the problem. They installed Opera e-mail for me and the downloading onto that works. I want to keep using Thunderbird. Can someone tell me what has caused the problem and how to solve it ? Thank you, Arthur Goodman
Priložené obrázky

Vybrané riešenie

There might be a corrupted message that should be deleted:

https://support.mozilla.org/en-US/questions/1158670

Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (3)

Zenos
Zenos
more options

Do you have a firewall or similar security software?

Has it or Thunderbird updated since this problem appeared?

sfhowes
sfhowes
  • Top 25 Contributor
more options

Vybrané riešenie

There might be a corrupted message that should be deleted:

https://support.mozilla.org/en-US/questions/1158670

Arthurgoodman
Arthurgoodman Autor otázky
more options

Thank you both.

My anti-virus provider, AVG, did something wrong on its server. It corrected it and solved the poblem. Arthur