Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

When using two monitors with different DPI scaling settings extentions don't act as intended.

  • 4 odpovede
  • 5 má tento problém
  • 8 zobrazení
  • Posledná odpoveď od Fowlron

Fowlron
Fowlron
more options

I use a laptop and a second monitor, both with the same resolution (1080p). These monitors have different physical sizes however, and for everything to be readable on both I use different DPI scaling settings, having my laptop monitor resolution set to 125%, while the second monitor is at 100%. Firefox seems to handle it well on it's UI and on the webpages, but extensions don't. I don't know to which extent this is on mozilla's side vs the extension developer's side, but by the looks of it I'd say it's an issue with firefox, as the main monitor's scaling seems to be applied to the extension, even when it is used on the second monitor (while it's frame is the intended size). I'll attach screenshots of the problem (first image from the second monitor, second from the main monitor, third on the main monitor and last one on the second monitor, sorry for the inconsistency).

Thanks in advance for your time.

I use a laptop and a second monitor, both with the same resolution (1080p). These monitors have different physical sizes however, and for everything to be readable on both I use different DPI scaling settings, having my laptop monitor resolution set to 125%, while the second monitor is at 100%. Firefox seems to handle it well on it's UI and on the webpages, but extensions don't. I don't know to which extent this is on mozilla's side vs the extension developer's side, but by the looks of it I'd say it's an issue with firefox, as the main monitor's scaling seems to be applied to the extension, even when it is used on the second monitor (while it's frame is the intended size). I'll attach screenshots of the problem (first image from the second monitor, second from the main monitor, third on the main monitor and last one on the second monitor, sorry for the inconsistency). Thanks in advance for your time.
Priložené obrázky

Upravil(a) Fowlron dňa

Všetky odpovede (4)

nickybee
nickybee
more options

I have this problem too, although between a 4k screen and an FHD screen the problem is wwwwwaaaaaaayyyyyy more pronounced

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

nickybee
nickybee
more options

Hi cor-el! thanks for your assistance. I tried each of your suggested settings however they had no effect, the strange scaling behaviour remains.

Kind regards, Nick

Fowlron
Fowlron Autor otázky
more options

Thanks for your assistance. I tried the settings myself as well, to no effect.

I doubt this information will be useful but I and many others seem to be able to work around this issue on Chrome by disabling the #enable-use-zoom-for-dsf flag, which determines whether the render engine, Blink, will "use its zooming mechanism to scale content for device scale factor."