Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Windows 10 did major upgrade now Thunderbird can't find profile

  • 1 odpoveď
  • 1 má tento problém
  • 6 zobrazení
  • Posledná odpoveď od Wayne Mery

more options

Windows 10 did a major upgrade yesterday which took all morning. All shortcuts had disappeared from desktop & taskbar. Found Thunderbird, opened it to find a brand new TB with no knowledge us; emails, addresses etc. How do I reverse this process? I also found no System Restore Points after this upgrade!

Windows 10 did a major upgrade yesterday which took all morning. All shortcuts had disappeared from desktop & taskbar. Found Thunderbird, opened it to find a brand new TB with no knowledge us; emails, addresses etc. How do I reverse this process? I also found no System Restore Points after this upgrade!

Všetky odpovede (1)

more options

That's nasty. Does http://kb.mozillazine.org/Recovering_a_missing_profile help? And did you find out what happened?