Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Do you put out warnings about possible unwanted attempts to access individual bank logins

  • 3 odpovede
  • 1 má tento problém
  • 3 zobrazenia
  • Posledná odpoveď od wrightsh1948

more options

I received a warning when I was on the web that supposedly came from Mozilla Firefox. It says:

"Critical Error". "There was a dangerous try to get an access to you personal logins & bank information. Luckily, your Firewall managed to block this suspicious connection. We recommend you to freeze your accounts until some measures will be taken. There is a great threat of leaking your personal data. So, you need to respond swiftly! Trojan Virus may have already hurt your hard disk and its data. That is why we are checking and verifying your current system security. Do not waste your time and consult one of our service centers or call us. Contact number +1 (888) 209-4557 (TOLL-FREE)

Is this a legitimate message that came from Mozilla Firefox?

I received a warning when I was on the web that supposedly came from Mozilla Firefox. It says: "Critical Error". "There was a dangerous try to get an access to you personal logins & bank information. Luckily, your Firewall managed to block this suspicious connection. We recommend you to freeze your accounts until some measures will be taken. There is a great threat of leaking your personal data. So, you need to respond swiftly! Trojan Virus may have already hurt your hard disk and its data. That is why we are checking and verifying your current system security. Do not waste your time and consult one of our service centers or call us. Contact number +1 (888) 209-4557 (TOLL-FREE) Is this a legitimate message that came from Mozilla Firefox?

Vybrané riešenie

This is a fake message trying to prey on less experienced Windows users. Some of the poor wording and mention of phone# are red flags.

Mozilla does not have the resources to have call centers for one on one support let alone for something like this.

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams.


.typed on a tablet.

Čítať túto odpoveď v kontexte 👍 2

Všetky odpovede (3)

more options

No, it's not from Mozilla nor from FIrefox.

more options

Vybrané riešenie

This is a fake message trying to prey on less experienced Windows users. Some of the poor wording and mention of phone# are red flags.

Mozilla does not have the resources to have call centers for one on one support let alone for something like this.

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams.


.typed on a tablet.

more options

Thanks for the info. Good to know.