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Can't make new folders, "create folder" button doesn't work

  • 4 odpovede
  • 1 má tento problém
  • 5 zobrazení
  • Posledná odpoveď od user01229325

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I am setting up the program before I make Thunderbird the default mail client. I am working off line. I click File > New > Folder, in the resultant box I put in the folder name, and click Create Folder, but nothing happens no matter how many times I click. Is this because I am off-line? I have apparently made some new folders and set up message rules previously, but I was then working on-line and although Thunderbird wasn't the default mail program, it kept downloading mail, this is why I put all the settings to off-line. Is there any way I can make folders and message rules off-line? I don't want to work on-line, because Thunderbird will download the 600+ emails on the ISP's server, even though they have already downloaded in to my current Windows Live Mail. Hope someone can help. Thanks in advance. Win

I am setting up the program before I make Thunderbird the default mail client. I am working off line. I click File > New > Folder, in the resultant box I put in the folder name, and click Create Folder, but nothing happens no matter how many times I click. Is this because I am off-line? I have apparently made some new folders and set up message rules previously, but I was then working on-line and although Thunderbird wasn't the default mail program, it kept downloading mail, this is why I put all the settings to off-line. Is there any way I can make folders and message rules off-line? I don't want to work on-line, because Thunderbird will download the 600+ emails on the ISP's server, even though they have already downloaded in to my current Windows Live Mail. Hope someone can help. Thanks in advance. Win

Všetky odpovede (4)

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Is the account setup as IMAP? Are you creating this new folder under the IMAP account or a different account like Local Folders?

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Thank you for your reply. Yes, it is to be IMAP, and I am trying to make the folders in the actual account, not in Local Folders. Thanks Win

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Have you always used POP before? Are you new to IMAP?

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IMAP folders are on the server. Since you are offline you are not connected to the server and cannot create folders there. When I am offline and I right click an IMAP account the New Folder choice is greyed out as would be expected. If you do this with a POP account there is no problem creating the folder when offline since POP folders are on your local hard drive.