We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Archived emails lost after "Undo Move Message" command.

  • 2 odpovede
  • 1 má tento problém
  • 5 zobrazení
  • Posledná odpoveď od Papa-Gus

Papa-Gus
Papa-Gus
more options

My Thunderbird email client is configured using GMail with IMAP. Windows 7, 64-bit OS Mozilla Thunderbird 60.2.1 32-bit

After successfully archiving email messages from my "Inbox", I attempted to perform the "Undo Move Message" command. All the messages in my Archived Folder vanished and failed to reappear in my "Inbox". "Redo Move Message" had no impact. How do I recover these (all-important) email messages? I was able to reproduce this problem on another machine... using fictitious emails, of course.

A recent copy of my "Profiles" folder was saved several months prior to this incident. Another copy was saved immediately discovering this issue.

A quick search on Bugzilla revealed this defect was reported more than a decade ago. Apparently it is a low priority bug that has yet to be squashed.

My Thunderbird email client is configured using GMail with IMAP. Windows 7, 64-bit OS Mozilla Thunderbird 60.2.1 32-bit After successfully archiving email messages from my "Inbox", I attempted to perform the "Undo Move Message" command. All the messages in my Archived Folder vanished and failed to reappear in my "Inbox". "Redo Move Message" had no impact. How do I recover these (all-important) email messages? I was able to reproduce this problem on another machine... using fictitious emails, of course. A recent copy of my "Profiles" folder was saved several months prior to this incident. Another copy was saved immediately discovering this issue. A quick search on Bugzilla revealed this defect was reported more than a decade ago. Apparently it is a low priority bug that has yet to be squashed.

Všetky odpovede (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

re :All the messages in my Archived Folder vanished

Gmail imap: When you 'archive' emails they are usually put in the 'All mail' folder by gmail. Basically, gmail just removes the labels.

Subscribing to see 'All Mail' is one method, but as it contains everything - all incoming, outgoing, archived, not correctly deleted emails, this folder could be huge.

Much better in this instance to logon to gmail webmail account via a browser and check the 'All Mail' folder. You can move them back to eg: inbox and then store in a suitably named folder for organising/storage.

then when Thunderbird synchronises with Inbox, they should reappear.

It is worth checking this out.

Papa-Gus
Papa-Gus Autor otázky
more options

'All Mail', Huge? More like gargantuan. Who would have thought?

Yes, labels were removed so I will be busy for the near future.

Thanks for making my day.