Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Firefox crashes

  • 2 odpovede
  • 1 má tento problém
  • 20 zobrazení
  • Posledná odpoveď od FredMcD

rj180
rj180
more options

The last crash I could report had the code: bp-c4cca8d5-dc05-4b9d-ad79-b304b0190119

Since then I can't start, safe mode or any other way long enough to report it. I used FF Dev Ed last night (same program, same computer, same settings) and it worked fine. Now, nothing. Running latest version on 27" iMac, OS 10.13.6, 32 GB 1600 MHz DDR3. Can run FF Quantum 64.0.2, seems to work OK. Tried to refresh, downloaded new copy of Dev Ed software, same problem.

Ideas?

The last crash I could report had the code: bp-c4cca8d5-dc05-4b9d-ad79-b304b0190119 Since then I can't start, safe mode or any other way long enough to report it. I used FF Dev Ed last night (same program, same computer, same settings) and it worked fine. Now, nothing. Running latest version on 27" iMac, OS 10.13.6, 32 GB 1600 MHz DDR3. Can run FF Quantum 64.0.2, seems to work OK. Tried to refresh, downloaded new copy of Dev Ed software, same problem. Ideas?

Vybrané riešenie

Never mind. I re-installed old preferences and it seems to be back working.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (2)

rj180
rj180 Autor otázky
more options

Vybrané riešenie

Never mind. I re-installed old preferences and it seems to be back working.

FredMcD
FredMcD
more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.