Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

0xffffffff error

  • 2 odpovede
  • 1 má tento problém
  • 11 zobrazení
  • Posledná odpoveď od molough

molough
molough
more options

I am using Windows 2000 with a version of thunderbird 3.1.20 which has run perfect for a long time until I got the following error and crash:

Instruction at 0x77fcb0c8 Reference memory at 0xffffffff

This only applies when opening thunderbird.

Can you please assist me with a fix for this?

Many Thanks Martin

I am using Windows 2000 with a version of thunderbird 3.1.20 which has run perfect for a long time until I got the following error and crash: Instruction at 0x77fcb0c8 Reference memory at 0xffffffff This only applies when opening thunderbird. Can you please assist me with a fix for this? Many Thanks Martin

Všetky odpovede (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

That sort of error is often caused by anti virus programs or add-ons. However neither Windows 2000 or Thunderbird 3 are still supported, so I really think you might need to update both.

molough
molough Autor otázky
more options

Thanks Matt. On that particular machine I have some old specialised software which won't work if I update the operating system. Might see if there is anyway around this problem regarding the anti virus progs or add-on's. It has worked fine for years until now!! Thanks again