Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Why can't I no longer delete individual cookies?

  • 2 odpovede
  • 2 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Pol le Libre

Pol le Libre
Pol le Libre
more options

Up until 3 days ago I was able to delete individual cookies. I would click on the remove selected cookies in the manage cookies pop up window. Next I would click on save changes button. I would click on remove button in the drop down removing cookies window. Then the drop down window and the manage cookies pop up window would both close and my selected cookies would be deleted.

Now everything is the same until I get to the drop down removing cookies window. I click on the remove button and the drop down removing cookies window closes, but the pop up manage cookies stays open and the cookies I selected to delete are not deleted.

I don't know if it's a bug or what. I have restarted firefox - still doesn't work. I have restarted my Mac - it still doesn't work.

Hopefully someone can help me.

Up until 3 days ago I was able to delete individual cookies. I would click on the remove selected cookies in the manage cookies pop up window. Next I would click on save changes button. I would click on remove button in the drop down removing cookies window. Then the drop down window and the manage cookies pop up window would both close and my selected cookies would be deleted. Now everything is the same until I get to the drop down removing cookies window. I click on the remove button and the drop down removing cookies window closes, but the pop up manage cookies stays open and the cookies I selected to delete are not deleted. I don't know if it's a bug or what. I have restarted firefox - still doesn't work. I have restarted my Mac - it still doesn't work. Hopefully someone can help me.

Vybrané riešenie

I've found that sometimes, depending on the number of cookies that you have, you may actually have to refresh the preferences window to actually see the change. There have been a few times where I've deleted the cookie and it was removed, but the preferences window didn't actually reflect the change.

Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (2)

Wesley Branton
Wesley Branton
more options

Vybrané riešenie

I've found that sometimes, depending on the number of cookies that you have, you may actually have to refresh the preferences window to actually see the change. There have been a few times where I've deleted the cookie and it was removed, but the preferences window didn't actually reflect the change.

Pol le Libre
Pol le Libre Autor otázky
more options

Hello Wesley - refreshing the window works - but it still doesn't work as it used to - I don't delete a lot of cookies - maybe 10 or 15 and it was never a problem before - perhaps it will change again with a new update - so deleting cookies takes more steps now - but I do appreciate you giving me a solution and so very quickly too - thanks…