Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Firefox Master password won't work?!

  • 3 odpovede
  • 2 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Diamante

muckchip
muckchip
more options

Right after creating my master password firefox restarted and popped up the question, to type in my password, and i do so, since i wrote down my password in my diary! But the master password wont work, it keeps popping up after putting in the password..

Right after creating my master password firefox restarted and popped up the question, to type in my password, and i do so, since i wrote down my password in my diary! But the master password wont work, it keeps popping up after putting in the password..

Všetky odpovede (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using accented characters (character outside the 0x21-0x7f range) in the master password?

Can you login to the Software Security Device via the Device manager ?

  • Options/Preferences -> Privacy & Security
    Certificates -> Security Devices... -> Software Security Device -> Login
Edward
Edward
more options

I'm constantly having this issue. I am 100% sure I am entering my my master password correctly, but the prompt to enter my master password will popup over and over and over and over and over again. I don't understand what's happening. It's supposed to be a helpful tool, but it's starting to cause some frustration.

Diamante
Diamante
more options

I am having the same problem. Master Password works when signing in to the website and also on my phone but is not being recognized on my browser.