Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Whenever I try to watch a video on YouTube, it doesn't play and instead displays a white screen with no functionality except for the title. How can I fix this?

  • 3 odpovede
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od FredMcD

more options

Whenever I open YouTube, the standard screen shows, including ads and videos, but whenever I try to watch a video by clicking on it, it takes me to the video's URL but the video screen itself is white, and does not have any features, such as play or the video's timebar. However, it still displays the title and comments and recommended videos. How do I fix this? This is only a FireFox issue, as I am still able to watch YouTube through Chrome.

Whenever I open YouTube, the standard screen shows, including ads and videos, but whenever I try to watch a video by clicking on it, it takes me to the video's URL but the video screen itself is white, and does not have any features, such as play or the video's timebar. However, it still displays the title and comments and recommended videos. How do I fix this? This is only a FireFox issue, as I am still able to watch YouTube through Chrome.
Priložené obrázky

Vybrané riešenie

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (3)

more options

Vybrané riešenie

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

more options

Thank you so much. This fixed my issue.

more options

Glad to help. Safe Surfing.