Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

can't login to my Facebook page

more options

My account was hacked by my ex he has his gmail account attached to a fake gmail for me on my recovery page so I cannot access my Facebook account. My name is Simone [...] and I had to change my name because John W[...] please help me retrieve my account it's full of my deceased son's life and all my contacts for me. If you look closely at photo on right you can see the deception

edit: removed personal information

My account was hacked by my ex he has his gmail account attached to a fake gmail for me on my recovery page so I cannot access my Facebook account. My name is Simone [...] and I had to change my name because John W[...] please help me retrieve my account it's full of my deceased son's life and all my contacts for me. If you look closely at photo on right you can see the deception edit: removed personal information
Priložené obrázky

Upravil(a) philipp dňa

Vybrané riešenie

It does not matter what web browser you are using to access the Facebook site, you will need to contact Facebook for your Facebook account issues.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (4)

more options

hi simone, i'm sorry but we are unable to help you regain access to accounts on third party services - you'd have to directly get in contact with facebook's support about this issue.

more options

I had it on firefox too but he locked me out. It was under [email removed]


edied email from spam/search bots view as this is a public forum and nobody here does support by email.

Upravil(a) James dňa

more options

Vybrané riešenie

It does not matter what web browser you are using to access the Facebook site, you will need to contact Facebook for your Facebook account issues.

more options

Thanks anyway