Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

grey boxes with white lines and other display anomalities with firefox

  • 3 odpovede
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od FredMcD

more options

Hi,

When I use firefox I see a grey box of different sizes + white lines instead of a website shown correctly. I attached a screenshot of a typical display of a website in my firefox browser.

Could someone help me to make firefox work as expected?

Thanks.

Hi, When I use firefox I see a grey box of different sizes + white lines instead of a website shown correctly. I attached a screenshot of a typical display of a website in my firefox browser. Could someone help me to make firefox work as expected? Thanks.
Priložené obrázky

Vybrané riešenie

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (3)

more options

Vybrané riešenie

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thanks @FredMcD. Removing all cookies did not solve the problem. Using Firefox in safe-mode did do the job, so I turned off hardware acceleration and it seems to work fine now.

Upravil(a) Marc dňa

more options

Glad to help. Safe Surfing.