Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

PDF files all changed to "Type of File" Firefox HTML Document (.pdf) which i DID NOT WANT!! I need to change them back to the REGULAR adobe pdf files. I have followed several instructions on here but they have NOT restored my files to the original .pdf

  • 2 odpovede
  • 1 má tento problém
  • 3 zobrazenia
  • Posledná odpoveď od trinj

trinj
trinj
more options

There are several requests similar to mine, mostly about Windows 7 (i have windows 10). I made sure the "general settings" within Adobe were set to use Acrobat as default, and i set firefox options (as near as i could tell) to save my pdf's with Adobe acrobat also. However, ALL my files - both already saved and new pdf's - now are listed as filetype "Firefox HTML.pdf" and all have the html icon. For my husband's business, we have to fill out state forms in pdf and forward copies to them and to clients. My clients are frustrated and confused that they cannot recognize the pdf's i sent by the original icons, and some don't seem to understand how to open the "html" files i send them (most of our clients probably use other browsers: when they showed up as straight adobe files this was never a problem) I need to fix BOTH my stored pdf forms AND new fillable forms from the state as filename.pdf with the adobe icon. PLEASE!!

There are several requests similar to mine, mostly about Windows 7 (i have windows 10). I made sure the "general settings" within Adobe were set to use Acrobat as default, and i set firefox options (as near as i could tell) to save my pdf's with Adobe acrobat also. However, ALL my files - both already saved and new pdf's - now are listed as filetype "Firefox HTML.pdf" and all have the html icon. For my husband's business, we have to fill out state forms in pdf and forward copies to them and to clients. My clients are frustrated and confused that they cannot recognize the pdf's i sent by the original icons, and some don't seem to understand how to open the "html" files i send them (most of our clients probably use other browsers: when they showed up as straight adobe files this was never a problem) I need to fix BOTH my stored pdf forms AND new fillable forms from the state as filename.pdf with the adobe icon. PLEASE!!

Vybrané riešenie

Thank you - i do have Adobe Acrobat reader installed. Our state agency issues "fillable pdf forms" and they are the ones who recommended that reader, and helped me configure the digital signature. I shut down and restarted my whole system after going through the steps recommended earlier for Windows 7, and it now seems to have solved the problem.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (2)

Amelia
Amelia
more options

Hello,

Few people use/have Acrobat installed.

An assumption made my many modern browsers is that because of this, you most likely will not have it installed.

Please go to your Windows Settings and search for default apps (find the one with by extension or by file type). Find .PDF in there and set it to the app of choice.

trinj
trinj Autor otázky
more options

Vybrané riešenie

Thank you - i do have Adobe Acrobat reader installed. Our state agency issues "fillable pdf forms" and they are the ones who recommended that reader, and helped me configure the digital signature. I shut down and restarted my whole system after going through the steps recommended earlier for Windows 7, and it now seems to have solved the problem.