Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

App instantly crashes/freezes

  • 1 odpoveď
  • 2 majú tento problém
  • 2 zobrazenia
  • Posledná odpoveď od Kiki

mini-squatch
mini-squatch
more options

When i open the app, it immediately becomes unresponsive and refuses to load. When i switch out and back in, it acts like im opening it for the first time, which leads me to believe its crashing.

This only happened recently, so it must've been an update (either ios or the app, i cant be sure on the timeline) that broke things.

I do have a bajillion tabs open, but thats never been a problem before - i use firefox solely for browsing AO3

And i cant even close any because its completely unresponsive…

When i open the app, it immediately becomes unresponsive and refuses to load. When i switch out and back in, it acts like im opening it for the first time, which leads me to believe its crashing. This only happened recently, so it must've been an update (either ios or the app, i cant be sure on the timeline) that broke things. I do have a bajillion tabs open, but thats never been a problem before - i use firefox solely for browsing AO3 And i cant even close any because its completely unresponsive…

Všetky odpovede (1)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Hi mini-squatch, we have acknowledged the issue and released a dot version to fix it. Please update your Firefox for iOS to 40.1 and let us know if the problem persists: mzl.la/3GGUXgE

Thanks!