Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Exception Confirmation pop up

  • 1 odpoveď
  • 1 má tento problém
  • 6 zobrazení
  • Posledná odpoveď od christ1

lefoque
lefoque
more options

Hello everyone, Asking for a friend. No, really. She asked me to help out. I dug around the forums and found some suggestions but they haven't worked or she hasn't been able to implement them. Anyway, not too long ago, a friend of a relative offered help. This guy says the exception confirmation pop up is a scam which means that her Firebird account has been hacked/compromised. He is offering to fix it for her.

So it's a judgment call and, basically, she is wondering whether to let him work on her computer. I guess if her relative vouches for the guy, then it's okay.

Okay, judging by the forums this is a known issue, but is it a hack? That is my question.

Thank you.

Hello everyone, Asking for a friend. No, really. She asked me to help out. I dug around the forums and found some suggestions but they haven't worked or she hasn't been able to implement them. Anyway, not too long ago, a friend of a relative offered help. This guy says the exception confirmation pop up is a scam which means that her Firebird account has been hacked/compromised. He is offering to fix it for her. So it's a judgment call and, basically, she is wondering whether to let him work on her computer. I guess if her relative vouches for the guy, then it's okay. Okay, judging by the forums this is a known issue, but is it a hack? That is my question. Thank you.

Všetky odpovede (1)

christ1
christ1
  • Top 25 Contributor
more options
judging by the forums this is a known issue

It isn't an issue in the sense of being a bug. Foremost the exception prompt is a warning that something is wrong. Without any further details it is up to anyone's guess what exactly is wrong.

is it a hack?

I wouldn't want to declare it either legitimate or malicious without having seen it. Typically these warnings are legitimate, but most users have no idea what they mean. It could also be the result of an attempt to tamper with the connection. See https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean#w_bypassing-the-warning

Also see https://support.mozilla.org/en-US/kb/error-codes-secure-websites