Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

automatic account setup on thunderbird.

  • 2 odpovede
  • 0 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od pmnixon1046

pmnixon1046
pmnixon1046
more options

Using a new HP laptop under W10. Automatic Account Set up on new installation of Thunderbird seems fine but then sticks on 'checking password'. I have compared settings with those for the same email account on a different HP laptop and the automatic ones generated on new m/c match perfectly - port numbers the same and server names the same. Also I know password is correct because I had to change it on the existing installation and that is still working OK. Many thanks for any suggestions. Ron Nixon

Using a new HP laptop under W10. Automatic Account Set up on new installation of Thunderbird seems fine but then sticks on 'checking password'. I have compared settings with those for the same email account on a different HP laptop and the automatic ones generated on new m/c match perfectly - port numbers the same and server names the same. Also I know password is correct because I had to change it on the existing installation and that is still working OK. Many thanks for any suggestions. Ron Nixon

Všetky odpovede (2)

david
david
  • Top 10 Contributor
more options

When setting up the account, do NOT enter password. Wait until account is confirmed and enter password only when prompted by Thunderbird.

pmnixon1046
pmnixon1046 Autor otázky
more options

Thanks for that. I have now set up account but have problem with password. It may be wrong - I don't think so - but I will go back to ISP tomorrow to reset or confirm but thanks for you v quick helpful reply. Ron N