Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Browser won't play any sound

  • 3 odpovede
  • 3 majú tento problém
  • 280 zobrazení
  • Posledná odpoveď od whiplaxx

whiplaxx
whiplaxx
more options

My Firefox is having some problems relating to audio.

If I open a YouTube video, the image will play but there's no sound, on Twitter also, and so on. On YouTube Music the player won't even start, giving the error "An error occurred. Please try again later." I noticed that the stereo icon that shows up in the tab, which allow you to mute the tab, won't show up when I'm playing a video on YouTube, Twitter, Vimeo, and so on.

Only Firefox has no sound, it's not muted in the Volume Mixer, neither in the app volume settings in Windows. I've followed everything suggested here here and here.

I think the problems may have started after I reinstalled my graphic card driver, but I'm not sure since I don't use this computer very often. I have a Windows 10 and my graphic card is a Nvidia GT 630, and the driver version is 474.44.

My Firefox is having some problems relating to audio. If I open a YouTube video, the image will play but there's no sound, on Twitter also, and so on. On YouTube Music the player won't even start, giving the error "An error occurred. Please try again later." I noticed that '''the stereo icon that shows up in the tab, which allow you to mute the tab, won't show up''' when I'm playing a video on YouTube, Twitter, Vimeo, and so on. Only Firefox has no sound, it's not muted in the Volume Mixer, neither in the app volume settings in Windows. I've followed everything suggested here [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-sounds here] and [https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues here]. I think the problems may have started after I reinstalled my graphic card driver, but I'm not sure since I don't use this computer very often. I have a Windows 10 and my graphic card is a Nvidia GT 630, and the driver version is 474.44.
Priložené obrázky

Vybrané riešenie

I solved it by changing the Output of Firefox to specifically the output device, instead of Default, even though I only have the one output device.

Don't know what happened, since I've changed it back to Default, and the sound keep working.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What are your settings? see screenshot

whiplaxx
whiplaxx Autor otázky
more options

jonzn4SUSE said
What are your settings? see screenshot

I don't know where this settings page is.

But Firefox is not muted in the Volume Mixer, the sound in every other program works fine, and even the tab doesn't look like is trying to reproduce an audio when it should (because of the stereo icon not appearing when playing a video).

whiplaxx
whiplaxx Autor otázky
more options

Vybrané riešenie

I solved it by changing the Output of Firefox to specifically the output device, instead of Default, even though I only have the one output device.

Don't know what happened, since I've changed it back to Default, and the sound keep working.

Upravil(a) whiplaxx dňa