Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Thunderbird 115.4.1 Search Not Working Properly - Finds email, but then nothing!

  • 1 odpoveď
  • 0 má tento problém
  • 9 zobrazení
  • Posledná odpoveď od jyunte

jyunte
jyunte
more options

I have several accounts set up in Thunderbird. I click on one account and use the search feature (CTRL-K) to look for messages sent from a particular contact, "Kevin". Thunderbird shows a list of all messages that "mention" the name Kevin. I click on the contact in the list so that I can see all the email from the particular Kevin that I'm interested in. Thunderbird opens a new window with email previews of sent/received from that contact.

...But that's where it ends. I can't select any single email. Right-clicking the preview does nothing. I can't expand the preview to see the entire email. If I click the highlighted subject line link, Thunderbird opens yet another window which shows the subject line and "0 messages". There is no message text displayed. If I click "Show results as a list", Thunderbird opens a window with just one line which reads "Search 0 Messages". I can't even highlight the email address of that contact and copy/paste it into a new message!

This makes the Search function completely useless! I can see that messages from this contact exist, but I can't get to them without manually scrolling back through (maybe years of) messages to find the one I'm looking for.

What am I doing wrong... or is this a problem with Thunderbird?

I have several accounts set up in Thunderbird. I click on one account and use the search feature (CTRL-K) to look for messages sent from a particular contact, "Kevin". Thunderbird shows a list of all messages that "mention" the name Kevin. I click on the contact in the list so that I can see all the email from the particular Kevin that I'm interested in. Thunderbird opens a new window with email previews of sent/received from that contact. ...But that's where it ends. I can't select any single email. Right-clicking the preview does nothing. I can't expand the preview to see the entire email. If I click the highlighted subject line link, Thunderbird opens yet another window which shows the subject line and "0 messages". There is no message text displayed. If I click "Show results as a list", Thunderbird opens a window with just one line which reads "Search 0 Messages". I can't even highlight the email address of that contact and copy/paste it into a new message! This makes the Search function completely useless! I can see that messages from this contact exist, but I can't get to them without manually scrolling back through (maybe years of) messages to find the one I'm looking for. What am I doing wrong... or is this a problem with Thunderbird?

Všetky odpovede (1)

jyunte
jyunte Autor otázky
more options

Update: I found a thread from a year or so ago which mentioned deleting the "global-messages-db.sqlite" file in the Thunderbird profile to force Thunderbird to re-index the messages: https://support.mozilla.org/en-US/kb/rebuilding-global-database. This seems to have fixed the problem and I can now find, select, and view messages again!