Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Download prompt not working

  • 9 odpovedí
  • 0 má tento problém
  • Posledná odpoveď od TechHorse

more options

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking.

Why, and how do we correct that?

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking. Why, and how do we correct that?

Všetky odpovede (9)

more options

You can set browser.download.start_downloads_in_tmp_dir => true in about:config to make Firefox use the OS temp folder for downloading and opening files.

You can open about:config via the location/address bar. On the warning page, click "Accept the Risk and Continue" to open about:config.

Pomohla vám táto odpoveď?

more options

That is the exact opposite of what I want. It's already set to false and I'm still not getting prompted to save files where I want them.

Pomohla vám táto odpoveď?

more options

ithinktfiam, have you tried unchecking the option, restarting Firefox, rechecking it, then restarting again?

Pomohla vám táto odpoveď?

more options

What security software do you have in case that is interfering?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click "Refresh Firefox" in the Troubleshoot Mode start window

Upravil(a) cor-el dňa

Pomohla vám táto odpoveď?

more options

@cor-el, I'm using standard MS Defender and the only Extension I have installed is an ad blocker.

@TechHorse, yes. This problem has been happening since I got the new machine a couple of months ago. I asked before, got that suggestion, it didn't work, and nobody responded with anything useful.

Pomohla vám táto odpoveď?

more options

ithinktfiam, something else to try, if you haven't already.

Untick Always ask you where to save files. Select a different "Save files to" location other than the system downlods folder (or perhaps any system folder for that matter). Download a few files to make sure that they are going to this new alternative location. Recheck the "Always ask you where to save files" option. Once again, Firefox restarts inbetween steps can't hurt.

Upravil(a) TechHorse dňa

Pomohla vám táto odpoveď?

more options

I'd already done that @TechHorse, but, just for S&G's, I tried again. The usual failure.

Does anyone have a real solution?

Pomohla vám táto odpoveď?

more options

ithinktfiam, have you tried testing in a new profile, without importing any data or making any changes beyond enabling the save prompt (if necessary)?

Upravil(a) TechHorse dňa

Pomohla vám táto odpoveď?

more options

Some other things to consider / try.

Do you normally initiate downloads by left-clicking on a link, or by right-clicking and selecting "Save [item type] As…"? Does trying the other way bring up the save prompt?

Do you normally initiate downloads in a normal or a private window? Does the prompt appear in the other window type?

Have you been testing similar types of files with a smaller group of websites? Sometimes Firefox can remember download settings for specific filetypes and / or sites. To rule this out, do you still not get the prompt with completely new sites, and / or a variety of item types (links, images, zips, setup files etc.)?

Pomohla vám táto odpoveď?

Položiť otázku

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.