Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Thunderbird freezes when saving attachments using "Save All" on Windows 10

  • 1 odpoveď
  • 0 má tento problém
  • 6 zobrazení
  • Posledná odpoveď od Wayne Mery

Steve
Steve
more options

Thunderbird versions: 128 esr and 131 (both exhibit this problem). OS: Windows 10.

Issue: Thunderbird freezes when trying to save all attachments. This occurs when using "Save All". The dialog box to select the folder appears and then Thunderbird stops responding. "Not Responding" appears in the dialog box title. Windows then pops up a dialog offering to close the program or wait for it to respond (which it never does). No crash report is generated.

Note: 1. This issue does not occur when using "Save As..." and saving the attachments individually. 2. This does not occur when dragging attachments (all, or individually) to the Desktop or to other folders 3. This seems to occur independent of the types of the attachments.

Is this a bug or is there a way to fix this?

Thunderbird versions: 128 esr and 131 (both exhibit this problem). OS: Windows 10. Issue: Thunderbird freezes when trying to save all attachments. This occurs when using "Save All". The dialog box to select the folder appears and then Thunderbird stops responding. "Not Responding" appears in the dialog box title. Windows then pops up a dialog offering to close the program or wait for it to respond (which it never does). No crash report is generated. Note: 1. This issue does not occur when using "Save As..." and saving the attachments individually. 2. This does not occur when dragging attachments (all, or individually) to the Desktop or to other folders 3. This seems to occur independent of the types of the attachments. Is this a bug or is there a way to fix this?

Upravil(a) Wayne Mery dňa

Všetky odpovede (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Thanks for the great details.

I am not able to reproduce this.

Does it also happen if you have started Windows in safe mode?

Pomohla vám táto odpoveď?

Položiť otázku

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.