Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Cannot sign into Gmail accounts

  • 1 odpoveď
  • 0 má tento problém
  • Posledná odpoveď od cor-el

more options

Hello, For the last few days, every time I try to access my Google accounts (Gmail, Google Chat, Youtube, Google Photos, etc) it will not let me sign in. Instead it redirects me to the "Clear cache & cookies" page of Google Help. I have cleared cache/cookies, logged out of everything, restarted my computer, checked for updates on Firefox, etc but the problem still remains. However, everything functions perfectly when I'm on another browser like Safari. But I prefer Firefox and it's rather inconvenient to have to work in two browsers at the same time. Any help? Thank you, Bella

Hello, For the last few days, every time I try to access my Google accounts (Gmail, Google Chat, Youtube, Google Photos, etc) it will not let me sign in. Instead it redirects me to the "Clear cache & cookies" page of Google Help. I have cleared cache/cookies, logged out of everything, restarted my computer, checked for updates on Firefox, etc but the problem still remains. However, everything functions perfectly when I'm on another browser like Safari. But I prefer Firefox and it's rather inconvenient to have to work in two browsers at the same time. Any help? Thank you, Bella

Všetky odpovede (1)

more options

Hi. That is a problem with the CHIPS feature that partitions cookies. There is a fix rolled out that disables CHIPS but that only work if you have enabled studies.

You can disable CHIPS via about:config.

  • about:config => network.cookie.CHIPS.enabled => false

You can open about:config via the location/address bar. On the warning page, click "Accept the Risk and Continue" to open about:config.

Pomohla vám táto odpoveď?

Položiť otázku

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.