Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

I could not download firefox because I received a corrupt message, why?

  • 2 odpovede
  • 2 majú tento problém
  • 8 zobrazení
  • Posledná odpoveď od Morbus

AnonymousUser
AnonymousUser
more options

I tried to download firefox to my laptop and it could not download because the file was corrupt.

I tried to download.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; FunWebProducts; SLCC1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

I tried to download firefox to my laptop and it could not download because the file was corrupt. == I tried to download. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; FunWebProducts; SLCC1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Všetky odpovede (2)

Morbus
Morbus
more options

Hello Larry.

Make sure you are downloading from the correct place: getfirefox.com.

If you still get errors, try downloading from the FTP servers:

ftp://ftp.mozilla.org/pub/firefox/releases/latest/win32/

Just choose your language. It's the .exe you want, not the .exe.asc

If this still doesn't work, you probably have a problem with your Internet Explorer. Contact Microsoft for support.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox. You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work. Do not forget to re-enable the scanning in your anti-virus software after you are finished with downloading and installing. .......... See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)