Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Firefox update cannot access the license agreement and therefore won't load update.

  • 1 odpoveď
  • 6 má tento problém
  • 2 zobrazenia
  • Posledná odpoveď od cor-el

AnonymousUser
AnonymousUser
more options

Firefox cannot access the license agreement and therefore will not load updates. I uninstalled and reinstalled the browser. This did not solve the problem. The updates are not installed because the license agreement, which the software cannot find, is not signed.

This happened

Every time Firefox opened

== I was asked to install an update

Firefox cannot access the license agreement and therefore will not load updates. I uninstalled and reinstalled the browser. This did not solve the problem. The updates are not installed because the license agreement, which the software cannot find, is not signed. == This happened == Every time Firefox opened == I was asked to install an update

Všetky odpovede (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall