We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

I can't download firfox to my computer, It starts the download but it never opens the install wizard.

  • 2 odpovede
  • 10 má tento problém
  • 3 zobrazenia
  • Posledná odpoveď od TXGuy

more options

When i try to download firefox from the internet to my computer it dosnt work. It completes step one (pressing the run button and waiting for it to load) but it never opens the install/setup wizard

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C)

When i try to download firefox from the internet to my computer it dosnt work. It completes step one (pressing the run button and waiting for it to load) but it never opens the install/setup wizard == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C)

Všetky odpovede (2)

more options

Do not "Run" the installer from the download page. SAVE the installer to your hard drive (Desktop is a good place to save it for easy access). After the download is complete, on Windows, double-click the installer that you saved and allow the installer to run.

Download Firefox only from the Mozilla site: here: https://www.mozilla.com/en-US/firefox/personal.html or here: http://www.mozilla.com/en-US/firefox/all.html

See: http://support.mozilla.com/en-US/kb/Installing+Firefox

more options

I have tried this and it still dosn't work. When i open the file it asks if you want to continue and i have a choice of run or cancel. I press run but it still dosn't do anything!!!