Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Sound does not work correctly all the time, on youtube.

  • 2 odpovede
  • 13 má tento problém
  • 5 zobrazení
  • Posledná odpoveď od humanvette

more options

So I have been having this issue for a while now, and I have tried everything to fix it on my own.

My issue is sometimes you-tube videos will play about 1-2 sec of sound then stop, the video will buff all the way out and I can watch it but no sound will come from it. Once it happens if I try to watch another video they will all have no sound, but if i start up itunes it will still play music, so it's not my PC.

Once I close Firefox and reopen it 80% of the time it will play sound on the same video, the other 20% of times it will play 1-2secoinds of sound again and quit playing sound, if I restart fire fox again it will play just fine. Also I do not seem to get this issue with internet explore.

Stuff I have done. Check for updates for my video/sound cards. Uninstalled/installed flash 3 times even downloads the Adobe Flash player uninstaller, then reinstalled flash again. Unchecked enable hardware acceleration, in the Adobe Flash setting.

My setup Firefox 3.6.13 Windows 7 64bit ATI HD radeon HD 4350 video card. I have my PC connected to my TV, sound/video is carried with a HDMI cable from my video card.

So I have been having this issue for a while now, and I have tried everything to fix it on my own. My issue is sometimes you-tube videos will play about 1-2 sec of sound then stop, the video will buff all the way out and I can watch it but no sound will come from it. Once it happens if I try to watch another video they will all have no sound, but if i start up itunes it will still play music, so it's not my PC. Once I close Firefox and reopen it 80% of the time it will play sound on the same video, the other 20% of times it will play 1-2secoinds of sound again and quit playing sound, if I restart fire fox again it will play just fine. Also I do not seem to get this issue with internet explore. Stuff I have done. Check for updates for my video/sound cards. Uninstalled/installed flash 3 times even downloads the Adobe Flash player uninstaller, then reinstalled flash again. Unchecked enable hardware acceleration, in the Adobe Flash setting. My setup Firefox 3.6.13 Windows 7 64bit ATI HD radeon HD 4350 video card. I have my PC connected to my TV, sound/video is carried with a HDMI cable from my video card.

Všetky odpovede (2)

more options

Did you check the settings for Firefox in the Volume Mixer?

See also:


You can also try to clear the Flash cookies and settings.

Flash Website Storage Settings panel:

See also Flash Local storage settings:

more options

Thanks for the reply, but I have already read most of that, and the answer I get is just to uninstall flash and reinstall. It starting to really suck because the only answer I can find is that.

I'm really not thinking it is flash because everything works in IE, my next step is to uninstall Firefox and reinstall it.