Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

As soon as I open Firefox it crashes immediately.

  • 2 odpovede
  • 3 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od perhapsicle

more options

I have installed three different versions of Firefox and they all crash upon opening. I'm on a MacBook and the only thing I had installed on my toolbar was ChaCha Guide because I work for ChaCha.com.

I have installed three different versions of Firefox and they all crash upon opening. I'm on a MacBook and the only thing I had installed on my toolbar was ChaCha Guide because I work for ChaCha.com.

Všetky odpovede (2)

more options

Looks like a problem with plugin scanning.
I'm not sure how to deal with this.

Try to delete the file pluginreg.dat and let Firefox rebuild a new version.
See:

more options

I disabled and removed all of my plug-ins, including the one for ChaCha and it still shuts down as soon as I open it. I also deleted the pluginreg.dat and that didn't seem to do anything either.