Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

An error message for every window Firefox opens.

  • 1 odpoveď
  • 71 má tento problém
  • 5 zobrazení
  • Posledná odpoveď od cabiman

more options

An error message...

"!!! [dwhelper] init: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame :: chrome://dwhelper/content/dwhelper.js :: <TOP_LEVEL> :: line 9"  data: no]"

... for every window Firefox opens. Why? Firefox 3.6.13.

An error message... "!!! [dwhelper] init: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://dwhelper/content/dwhelper.js :: <TOP_LEVEL> :: line 9" data: no]" ... for every window Firefox opens. Why? Firefox 3.6.13.

Všetky odpovede (1)

more options

I solved this one today on a Mac. The problem appeared when I was copying the profile from one user A to another user B on the same machine. In that profile folder were three files and one subfolder named 'extensions'-something that seems to contain a folder for any extension user A installed.

After the following procedure I had to reinstall all extensions, but mirically all setting were there. In (for) any case remember to have a backup of your data. Here is what I did:

Stop Firefox; rename Profile to Profile-old; Start Firefox; Stop Firefox - now you got a new clean Profile folder - copy the extension folder and the three extension files from the new Profile to Profile-old; delete Profile; rename Profile-old to Profile; start Firefox; reinstall extension; done

Cheers, Cabiman