We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Trying to download firefox and it comes up as Extraction Failed. File Corrupt.

  • 1 odpoveď
  • 9 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od cor-el

more options

Ive been trying to download firefox for two days now. When its done getting the setup file i open it and it Says the file is corrupt. Ive tried numerous things. Norton says less then 5 people have this version. Is it my computer or the site?

Ive been trying to download firefox for two days now. When its done getting the setup file i open it and it Says the file is corrupt. Ive tried numerous things. Norton says less then 5 people have this version. Is it my computer or the site?

Všetky odpovede (1)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading and installing work.