Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

.exe file appears in download window but not download folder and I can't open it

more options

Downloaded a game from bigfishgames. Pop up window said .exe file was a binary and asked if I wanted to save binary file or cancel. Clicked "save file". Mozilla Download window appeared with cancelled download. I retried and it worked, but I can't open the file and it is not in the "Download" folder in My Documents.

Downloaded a game from bigfishgames. Pop up window said .exe file was a binary and asked if I wanted to save binary file or cancel. Clicked "save file". Mozilla Download window appeared with cancelled download. I retried and it worked, but I can't open the file and it is not in the "Download" folder in My Documents.

Všetky odpovede (1)

more options

If you right-click the item in the Downloads window, and choose Open Containing Folder, it should be there. If it's not there, it's possible your antivirus software quarantined or deleted it after it was downloaded.