Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Lost bookmarks pursuant to Windows auto update

  • 2 odpovede
  • 28 má tento problém
  • 8 zobrazení
  • Posledná odpoveď od cor-el

defarley@bellsouth.net
defarley@bellsouth.net
more options

New HP desktop circa May '11. From beginning, bookmarks have occasionally been erased when auto Windows update occurred & machine rebooted. Until today, have always been able to go into 'Import & Backup' feature and restore from latest backup date. Today, after auto update & reboot last nite, my bookmarks have been deleted and I cannot restore from any of the backup dates. When a backup date is selected, a prompt occurs that says 'unable to process backup file.' Bookmarks are available in IE, but when attempt made to import from IE nothing happens. I attempted to export IE Favorites to html file & import to Firefox, but no luck. Need help......

Thanks, D Farley

New HP desktop circa May '11. From beginning, bookmarks have occasionally been erased when auto Windows update occurred & machine rebooted. Until today, have always been able to go into 'Import & Backup' feature and restore from latest backup date. Today, after auto update & reboot last nite, my bookmarks have been deleted and I cannot restore from any of the backup dates. When a backup date is selected, a prompt occurs that says 'unable to process backup file.' Bookmarks are available in IE, but when attempt made to import from IE nothing happens. I attempted to export IE Favorites to html file & import to Firefox, but no luck. Need help...... Thanks, D Farley

Všetky odpovede (2)

Hasan
Hasan
more options

Bookmarks not saved

https://support.mozilla.com/en-US/kb/Bookmarks%20not%20saved#w_unable-to-add-new-bookmarks-or-make-other-changes

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.