Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

i am trying to download the latest version, and it is tellme to close firefox, and it is closed.

  • 2 odpovede
  • 1 má tento problém
  • 10 zobrazení
  • Posledná odpoveď od SafeBrowser

more options

i am trying to download the latest version, and it is telling me to close firefox first. firefox is closed. how do i get past this to get it downloaded.

i am trying to download the latest version, and it is telling me to close firefox first. firefox is closed. how do i get past this to get it downloaded.

Všetky odpovede (2)

more options

After I download the firefox files, the wizard tells me to close firefox in order to continue with the set up. How can I possibly do that. When I close firefox, everything is gone.

more options

Must be the "hang at exit" problem.

  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



annabeaux3:

Not related to your question, but...

You need to update some plug-ins: