Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

XUL Runner, Error: Platform version 5.0 is not compatible with miniVersion>=6.0 maxVersion<=6.0

  • 1 odpoveď
  • 10 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od cor-el

more options

I get this error message when open Mozilla Firefox: XUL Runner, Error: Platform version 5.0 is not compatible with miniVersion>=6.0 maxVersion<=6.0

I get this error message when open Mozilla Firefox: XUL Runner, Error: Platform version 5.0 is not compatible with miniVersion>=6.0 maxVersion<=6.0

Všetky odpovede (1)

more options

The updater wasn't able to update all the files and some were left as older versions.
Do a clean reinstall.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.