It would be interesting to see if others have a similar problem. Try downloading the Italian version from * http://www.mozilla.org/en-US/firefox/all-older.html * when installing do NOT use the uninstall option saying delete user settings (or however that is worded, it will remove bookmarks passwords etc.) Is there any particular reason you are using firefox 3.6, the current release of firefox is 7.0.1 * see also [[installing a previous version of firefox]] and the articles linked from that I suggest you remove the email info from the message by editing it, it could result in spam. You can separately and securely be advised of answers by email by clicking the button top right [https://support.mozilla.com/en-US/questions/881860/reply#email-subscribe Get email updates]