Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Firefox crashes

  • 5 odpovedí
  • 7 má tento problém
  • 5 zobrazení
  • Posledná odpoveď od AliceWyman

more options

Everytime I try to open Firefox, it gives me a Crash Report thru Mozilla Crash Reporter. I've submitted the crash report a number of times. I need to be able to access Firefox. I did change my modem but not sure if that would have anything to do with Firefox crashing. Thanks so much for your help. MaureenR

Everytime I try to open Firefox, it gives me a Crash Report thru Mozilla Crash Reporter. I've submitted the crash report a number of times. I need to be able to access Firefox. I did change my modem but not sure if that would have anything to do with Firefox crashing. Thanks so much for your help. MaureenR

Vybrané riešenie

Yes, you can use another browser like IE to download Firefox 8. You won't lose your bookmarks or any other data or settings.

See How to install Firefox on Windows for help installing. Note that this crash and the solution (reinstalling Firefox) is included in the Latest Firefox issues article.

(For the record) Here is the crash report (from your "more system details"):

https://crash-stats.mozilla.com/report/index/37ba00e7-dcf4-4b8c-b920-99d212111112 

... and related bug: 691847 RESOLVED FIXED Firefox Startup Crash @ js::Bindings::getLocalNameArray

Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (5)

more options

upgrade your browser to Firefox 8 and check

more options

I can't open the Firefox browser to upgrade it. Do I download the latest version into IE? I don't want to lose any bookmarks.

Thanks

more options

Vybrané riešenie

Yes, you can use another browser like IE to download Firefox 8. You won't lose your bookmarks or any other data or settings.

See How to install Firefox on Windows for help installing. Note that this crash and the solution (reinstalling Firefox) is included in the Latest Firefox issues article.

(For the record) Here is the crash report (from your "more system details"):

https://crash-stats.mozilla.com/report/index/37ba00e7-dcf4-4b8c-b920-99d212111112 

... and related bug: 691847 RESOLVED FIXED Firefox Startup Crash @ js::Bindings::getLocalNameArray

Upravil(a) AliceWyman dňa

more options

Hi,

Thanks so much for all your help. I was hesitant but went ahead & downloaded 8 & no problems. Bookmarks there.

Thanks again too for the quick responses, MaureenR

more options

Hey, that's great! Glad to hear that everything is working now.