Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Can't update to Firefox version 12.0

  • 1 odpoveď
  • 4 majú tento problém
  • 8 zobrazení
  • Posledná odpoveď od ideato

more options

I can't update to the latest version of Firefox. I have actually downloaded 12.0 several times and dragged the icon into my applications folder (I have a MAC with MAC OSX 10.5.8) but every time I open Firefox I get an annoying message saying that my Firefox is out of date and telling me to update. When I check what version I am using it says that I am using 12.0!!!! Please, how can these annoying messages be stopped? J

I can't update to the latest version of Firefox. I have actually downloaded 12.0 several times and dragged the icon into my applications folder (I have a MAC with MAC OSX 10.5.8) but every time I open Firefox I get an annoying message saying that my Firefox is out of date and telling me to update. When I check what version I am using it says that I am using 12.0!!!! Please, how can these annoying messages be stopped? J

Všetky odpovede (1)

more options

DO NOT WORRY you have the latest version (12.0) Your user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.6.24

see your user agent:

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.24) Gecko/20111103 Firefox/3.6.24 FBSMTWB

you must reset user agent, see in the link the "Other causes" to do that easily

see also that page about Fast Browser Search (FBSMTWB in the user agent).

http://help.fastbrowsersearch.com/


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.