Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Unable to connect to internet

  • 3 odpovede
  • 2 majú tento problém
  • 9 zobrazení
  • Posledná odpoveď od cor-el

more options

I went through the firewall settings and deleted the older version and enabled the new and saved. Still no connection. My internet provider is Charter Communications. Explorer works fine, outlook works fine. Everything else seems to connect to the internet. I went through this drill as instructed on your website around five times, no good! I have now uninstalled Firefox because I was unable to reset explorer for my default browser.

I went through the firewall settings and deleted the older version and enabled the new and saved. Still no connection. My internet provider is Charter Communications. Explorer works fine, outlook works fine. Everything else seems to connect to the internet. I went through this drill as instructed on your website around five times, no good! I have now uninstalled Firefox because I was unable to reset explorer for my default browser.

Upravil(a) NoahSUMO dňa

Všetky odpovede (3)

more options

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall.
Let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Even turning the firewall off, it will still not conect to the internet.

more options

Check the connection settings.

If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":