Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Just installed updates, and now not protected when I go to the web! Message from Firefox warns my Norton won't work with their updates.

  • 3 odpovede
  • 32 má tento problém
  • 3 zobrazenia
  • Posledná odpoveď od philipp

SwitchingToSafari
SwitchingToSafari
more options

A window on the screen appeared saying Firefox updates are ready to install. Which is what usually happens. So, I installed. Then, I get a popup that says:

This version of Firefox is not supported by Norton Confidential. You will not be protected while browsing the Web. Norton Confidential cannot protect you while you use this version of Firefox. Phishing Protection requires Firefox 1.5 or later.

I have Firefox 15.0. Isn't that "later" than 1.5? Had I known installing updates would kill my antivirus protection, I would have chosen to NOT install the Firefox updates! But, they don't tell you until after you've installed.

So, crap. Now I'm not protected when I go online. What now?

A window on the screen appeared saying Firefox updates are ready to install. Which is what usually happens. So, I installed. Then, I get a popup that says: This version of Firefox is not supported by Norton Confidential. You will not be protected while browsing the Web. Norton Confidential cannot protect you while you use this version of Firefox. Phishing Protection requires Firefox 1.5 or later. I have Firefox 15.0. Isn't that "later" than 1.5? Had I known installing updates would kill my antivirus protection, I would have chosen to NOT install the Firefox updates! But, they don't tell you until after you've installed. So, crap. Now I'm not protected when I go online. What now?

Všetky odpovede (3)

the-edmeister
the-edmeister
  • Moderator
more options

Do a Norton Live Update to update that Norton add0on for Firefox.

user633449
user633449
more options

Just FYI, the Firefox add-on from norton is not actually your anti-virus, and does little to actually protect you. Even if it is disabled norton is still running on your computer (it is it's own separate program) and it is still protecting you. So running Firefox without the norton toolbar will not impact your security in a meaningful way.

philipp
philipp
  • Moderator
more options

also, firefox has phishing protection already integrated www.mozilla.org/en-US/firefox/phishing-protection/