Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

In the download window, if the download is not very recent or has already been opened before, I can't open it.

  • 2 odpovede
  • 2 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od djc612000

djc612000
djc612000
more options

I CAN'T OPEN MOST OF THE DOWNLOADS IN THE FireFox DOWNLOAD LIST, IF I DOUBLE CLICK, NOTHING HAPPENS, IF I RIGHT CLICK, I SEE THAT THE "OPEN" BUTTON IS GRAYED OUT. "OPEN CONTAINING FOLDER" BUTTON IS ALSO GRAYED OUT, AND SOMETIMES, EVEN THE "OPEN THE DOWNLOAD PAGE" BUTTON IS GRAYED OUT. Seems to happen if the download is older than a day or two, and also seems to happen if I had previosly opened the same download (as if you can open a download only once).

I CAN'T OPEN MOST OF THE DOWNLOADS IN THE FireFox DOWNLOAD LIST, IF I DOUBLE CLICK, NOTHING HAPPENS, IF I RIGHT CLICK, I SEE THAT THE "OPEN" BUTTON IS GRAYED OUT. "OPEN CONTAINING FOLDER" BUTTON IS ALSO GRAYED OUT, AND SOMETIMES, EVEN THE "OPEN THE DOWNLOAD PAGE" BUTTON IS GRAYED OUT. Seems to happen if the download is older than a day or two, and also seems to happen if I had previosly opened the same download (as if you can open a download only once).

Všetky odpovede (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location and they may have been removed by anti-virus or cleanup software.

djc612000
djc612000 Autor otázky
more options

Thanks for the answer, Cor-el. I was aware of this but since I didn't find the un-openable downloads in my antivirus quarantined files, I was wondering if they might be somewhere else. I don't have cleanup software, (to the best of my knowledge). Also it's strange that all of my downloads are always available right after download, (that is, the open button grays out only if the file is older than a day or two, and also seems to happen if I had previosly opened the same download (as if you can open a download only once).