Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Firefox constantly hanging/crashing - not resolved by SafeMode or reinstalling.

  • 1 odpoveď
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od cor-el

Bexli
Bexli
more options

I am running Firefox on a MacBook, OS 10.6.8. I had actually given up using it for a while because I had gotten tired of the frequent freezes, but need to use a plug-in that is only available on Firefox for academic work. The freezes happen unpredictably; it might work fine for an hour or so with multiple tabs/windows open, then suddenly hang when I try to switch between one tab and another, or it might hang when I wake the computer from sleep. I get the spinning rainbow wheel, and while occasionally if I wait for a few minutes it will come back to life, most times eventually I have to Force Quit. I have uninstalled and reinstalled and tried running it in SafeMode, without improvement.

I am running Firefox on a MacBook, OS 10.6.8. I had actually given up using it for a while because I had gotten tired of the frequent freezes, but need to use a plug-in that is only available on Firefox for academic work. The freezes happen unpredictably; it might work fine for an hour or so with multiple tabs/windows open, then suddenly hang when I try to switch between one tab and another, or it might hang when I wake the computer from sleep. I get the spinning rainbow wheel, and while occasionally if I wait for a few minutes it will come back to life, most times eventually I have to Force Quit. I have uninstalled and reinstalled and tried running it in SafeMode, without improvement.

Všetky odpovede (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

Try a check for corrupted and duplicate fonts and other font issues: