Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

my save files of a game got deleted out of nowhere?

  • 1 odpoveď
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Andrew

more options

I didn't do anything weird, just closed firefox yesterday (8-3-13) and started it today (9-3-13) and it was gone. I have no idea how did could have happen, it still got all the cookies and my whole history is still there, so where did my save files go? I didn't do any update or anything just regular start. The only reason I want them back is because I played it for 12 hours so don't really want to start all over. No problems before with firefox so I'm really confused now.

I didn't do anything weird, just closed firefox yesterday (8-3-13) and started it today (9-3-13) and it was gone. I have no idea how did could have happen, it still got all the cookies and my whole history is still there, so where did my save files go? I didn't do any update or anything just regular start. The only reason I want them back is because I played it for 12 hours so don't really want to start all over. No problems before with firefox so I'm really confused now.

Upravil(a) aquarialord dňa

Všetky odpovede (1)

more options

Please make sure that Firefox is closing down properly, improper close downs of Firefox may have it to lose memory and data at times.