Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

ask.com has Hijacked my PRIVATE window. When i private ASK is there.

  • 3 odpovede
  • 3 majú tento problém
  • 6 zobrazení
  • Posledná odpoveď od cor-el

berdel1
berdel1
more options

I somehow downloaded something and ASK.com hijacked my homepage and my browser. I fixed the homepage and browser by going about.config then keyword.url and reset but now whenever i want to use my private window it is ASK.com. I have deleted everything i could find with ask.com

I somehow downloaded something and ASK.com hijacked my homepage and my browser. I fixed the homepage and browser by going about.config then keyword.url and reset but now whenever i want to use my private window it is ASK.com. I have deleted everything i could find with ask.com

Všetky odpovede (3)

Nellus
Nellus
more options

Try to remove add on or plugin following this guide: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons?esab=a&s=add+on&r=4&as=s

DEEPAK KRISHNAN P.R
DEEPAK KRISHNAN P.R
more options

Hi,

try

help -> restart with add-ons disabled.

(start on safe mode) Regards Deepak Krishnan P.R

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 11.8 r800
  2. Shockwave Flash 11.4 r402

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32).

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You can use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

If you do not keep changes after a restart or otherwise have problems with preferences, see: