Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

My Mom uses fsarmville 2 on your site and today she's cslling me about it not loading. ??????

  • 1 odpoveď
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od user669794

more options

Mom called me this morning complaining about not being able to get into farmville 2. She uses Firefox for this gaming activity. I tried several times and could not get it to load also. Are you and Zyne/x? at odds about Farmville 2? She said farmville works with no problem. Confirmed that. Tried the help page of site and nothing worked. Are you and farmville 2 at odds over something and the users suffer? I need a fix so Mom stops hassling me. Thanks for your time.

The game works find in Chrome/goggle.

Please help me get Mom off the phone (sniffle, sniffle). (Not gonna try that automated yet, OK?)

Mom called me this morning complaining about not being able to get into farmville 2. She uses Firefox for this gaming activity. I tried several times and could not get it to load also. Are you and Zyne/x? at odds about Farmville 2? She said farmville works with no problem. Confirmed that. Tried the help page of site and nothing worked. Are you and farmville 2 at odds over something and the users suffer? I need a fix so Mom stops hassling me. Thanks for your time. The game works find in Chrome/goggle. Please help me get Mom off the phone (sniffle, sniffle). (Not gonna try that automated yet, OK?)

Všetky odpovede (1)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.