Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Can't send, get error message 5.7.1

  • 1 odpoveď
  • 42 má tento problém
  • 4 zobrazenia
  • Posledná odpoveď od christ1

FrankWall
FrankWall
more options

Here is the complete message:

An error occurred while sending mail. The mail server responded: 5.7.1 [address] Relay access denied. Please check the message recipient [address] and try again

Using Outlook with same server settings, messages go through. If I resend multiple times from Thunderbird the message goes through. If I move the message to draft, and then check the isp's webmail, the message has been received by my isp and is in the proper webmail draft folder. Last night I had the same issues on my home computer (I'm currently at work).

Any help?

Here is the complete message: An error occurred while sending mail. The mail server responded: 5.7.1 [address] Relay access denied. Please check the message recipient [address] and try again Using Outlook with same server settings, messages go through. If I resend multiple times from Thunderbird the message goes through. If I move the message to draft, and then check the isp's webmail, the message has been received by my isp and is in the proper webmail draft folder. Last night I had the same issues on my home computer (I'm currently at work). Any help?

Všetky odpovede (1)

christ1
christ1
  • Top 25 Contributor
more options

The 'Relay access denied' error indicates your email provider is different to your ISP.

Can you post your Troubleshooting Information?
Help - Troubleshooting Information

What is your ISP?