Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

I am unable to get rid of the double lines on selected words, videos that pop up and surveys from bogus companies when I go to websites like AT&t & bank etc.

  • 2 odgovora
  • 3 imajo to težavo
  • 1 ogled
  • Zadnji odgovor od FredMcD

more options

I have tried resetting, turning off all add ons but still unable to get rid of double underline on selected words and also videos that pop up automatically with adds.

I have tried resetting, turning off all add ons but still unable to get rid of double underline on selected words and also videos that pop up automatically with adds.

Vsi odgovori (2)

more options

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Also, go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a good add blocker.

Spremenil James