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Tried to sync bookmark with old sync without old device, not successful

  • 5 odgovorov
  • 2 imata to težavo
  • 32 ogledov
  • Zadnji odgovor od user633449

miaoian
miaoian
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So my computer crashed so I no longer have the device with me technically as I am trying to retrieve my old bookmarks etc. With FF26, i logged in and clicked i lost the old device so a new key was generated, when i used that i was told it's wrong. -->i did this before when i reinstalled my system and it worked i thought maybe changing the recovery key might help which it didn't. then I saw the bolded word saying by changing revovery key, I effectively erased my old data with data on this new device.

is that true? I am crying so hard...T.T

thanks in advance!

So my computer crashed so I no longer have the device with me technically as I am trying to retrieve my old bookmarks etc. With FF26, i logged in and clicked i lost the old device so a new key was generated, when i used that i was told it's wrong. -->i did this before when i reinstalled my system and it worked i thought maybe changing the recovery key might help which it didn't. then I saw the bolded word saying by changing revovery key, I effectively erased my old data with data on this new device. is that true? I am crying so hard...T.T thanks in advance!

Vsi odgovori (5)

the-edmeister
the-edmeister
  • Moderator
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Sorry, that is true.

The Recovery Key was used as the encryption key for Sync while the user data is off their devices; change it and the user data can't be decrypted.

miaoian
miaoian Lastnik vprašanja
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T.T i just dont get why the key generated with the "i lost my old device" thing didn't work............. so saadddddddd

but thanks..T.T

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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In what way did the computer crash?

Did that make it necessary to reinstall Windows or even get a new hard drive?

miaoian
miaoian Lastnik vprašanja
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the hard drive was replaced but i assume it was no different than when i reinstalled the system to factory default in terms of syncing?

user633449
user633449
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Just two FYIs

  • Your Firefox is out of date, update to Firefox 30.
  • Firefox Sync never was intended to be a backup system, and shouldn't be used as such,