Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

What happened to messages in archive folder that disappeared after 2 days

  • 1 odgovor
  • 1 ima to težavo
  • 9 ogledov
  • Zadnji odgovor od guigs

more options

I archived messages and they showed in the 2014 archive folder and were visible for 2 days. 3 days later the folder is visible but no messages show. What happened? Are they lost forever?

I archived messages and they showed in the 2014 archive folder and were visible for 2 days. 3 days later the folder is visible but no messages show. What happened? Are they lost forever?

Vsi odgovori (1)

more options

Hi edhorsman, My apologies, but this question is under the Firefox product, is this a question for Thunderbird?

ou can check this folder to make sure that the email inbox is still there: [Profiles TB](https://support.mozilla.org/en-US/kb/profiles-tb) and [Profile folder - Thunderbird](http://kb.mozillazine.org/Profile_folder_-_Thunderbird).

However the best reference for lost mail with a list of exhaustive troubleshooting steps are: [Disappearing Mail](http://kb.mozillazine.org/Disappearing_mail)


Unfortunately since you have lost the emails and folders and contacts, if all of that information was stored locally, there is no way to recover this. But, if the server does store contacts and the folders were created on the webmail you may be in luck.

You will need to set up the email account to create a local profile again. I am sorry for the inconvenience.

Unfortunately since you have lost the emails and folders and contacts, if all of that information was stored locally, there is no way to recover this. But, if the server does store contacts and the folders were created on the webmail you may be in luck.

You will need to set up the email account to create a local profile again. I am sorry for the inconvenience.

In order to do this please start with these steps: [Automatic Account Setup](https://support.mozilla.org/en-US/kb/automatic-account-configuration) [Manual Account Setup](https://support.mozilla.org/en-US/kb/manual-account-configuration)

If you use IMAP mail service [IMAP Synchronization Instructions](https://support.mozilla.org/en-US/kb/imap-synchronization#thunderbird:mac:tb24)


If you use POP [Changing IMAP to POP instructions](https://support.mozilla.org/en-US/kb/changing-imap-pop)

After setup you can check out setting up the local account configurations (Thunderbird Account Configurations)https://support.mozilla.org/en-US/kb/configuration-options-accounts?esab=...

If you still have the old profile from before the computer crashed, in the future, this is where all this information is stored. Backing it up is highly recommended. (Thunderbird Profiles)https://support.mozilla.org/en-US/kb/profiles-tb