Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

maps.google.com crashes firefox 31.0 every time. Plug-ins up to date. Just started within last few days.

  • 4 odgovori
  • 22 ima to težavo
  • 5 ogledov
  • Zadnji odgovor od hamcgjr

more options

Firefox version 31.0. All plug-ins show as up to date except Microsoft Office (unknown) nVidea 3d (unknown) and Photo Gallery (unknown). None of these plugins have caused issues previously. It does not matter whether I go to Google maps directly or through a link. Map starts to show, gets about 90% done, then firefox crashes. On restart, Firefox asks to reopen all tabs EXCEPT google maps tab.

Firefox version 31.0. All plug-ins show as up to date except Microsoft Office (unknown) nVidea 3d (unknown) and Photo Gallery (unknown). None of these plugins have caused issues previously. It does not matter whether I go to Google maps directly or through a link. Map starts to show, gets about 90% done, then firefox crashes. On restart, Firefox asks to reopen all tabs EXCEPT google maps tab.

Vsi odgovori (4)

more options

I have also tried starting Firefox in SAFE mode, but it still crashes.

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?. Then restart.

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?. Then restart.

more options

I tried all of these suggestions, but no luck. I have started using yahoo maps, which works. Google maps still crashes.